Frequently Asked Questions
Everything you need to know about your KIVARI experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.
What is your return policy?
We offer returns on all full-priced items within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress.
Do you offer international shipping?
Yes, KIVARI ships worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna.
How do I care for my KIVARI garments?
To maintain the quality of our signature fabrics, we recommend a cold hand wash or delicate machine cycle and air drying in the shade.