Returns & Exchanges
At KIVARI, we want you to love your pieces for years to come, but we understand if a style isn't quite right. We offer 30-day returns for a refund or store credit on all full-priced items, provided they are in original condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your garments in their original packaging, ensuring all hangtags and hygiene seals remain intact and undamaged.
Ship the Parcel
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized postal location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing